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Presbyterian Healthcare Services


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Posted: 12/07/2017

Job Status: Full Time

Job Reference #: 6924

Job Type: IT - Computer Services & Support IT - ALL CATEGORIES

Keywords: technology, system,

Jobing Description

About Us

Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of eight hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state’s largest private employer with approximately 11,000 employees.


Presbyterian’s story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.


We are part of New Mexico’s history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.



Type of Opportunity: Full Time Exempt 

Location: Albuquerque, NM: Rev. Hugh Cooper Center 



Bachelor’s degree in related technical/business area plus 2 years of IT or business experience.  6 years of additional experience can be substituted in lieu of degree.


Summary and Preferred Qualifications:

*        Proven strength in problem solving, coordination and analysis.

*        Strong experience in multi-tasking and meeting high priority issues within deadlines or SLA windows.

*        Managing and maintaining Windows-based servers in a remote and virtual environment.

*        Detect, analyze and resolve system issues associated with server hardware, operating systems and applications software.

*        Assisting in Validation of Operating System upgrades, security patches, and performance tuning.

*        Provide ongoing maintenance and application of updates and patches.

*        Recommend and implement standards, policies, and procedures to achieve agreed upon service levels by tuning, maintaining, and supporting application infrastructure.

*        Coordinates development and maintenance of system documentation to track system and server administration.

*        Working knowledge of and experience with DNS, DHCP, IIS, Clustering/Load Balancing, and TCP/IP.

*        Makes recommendations for hardware and software purchases.

*        Interacts with third party technology vendors.

*        Experience with HTTP,HTTPS, FTP, FTPS, SFTP, SMTP communication protocols.

*        Maintain monitoring and data gathering systems for reporting and performance purposes


Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic difficulties and documentation as necessary. Competent to work on most phases of applications systems analysis activities, but requires instruction and guidance in other phases



Provides detailed support for definition/refinement of business requirements and for quality assurance/acceptance testing efforts


Designs, develops, tests and debugs software components of moderate complexity


Provides implementation, production and upgrade support for software components of moderate complexity


May act as supporting liaison between the application team and the user community, responsible for facilitating communications, coordinating system enhancements, and providing production support.


Works with user community to define business requirements in sufficient detail and define business use cases that systems configuration, development/enhancement, and/or Operations activities can be pursued.


Develops internal IT, user and Operations documentation to allow for smooth operations and easy system maintenance.




Benefits are day-one effective, and include:

*        Competitive salaries

*        Full medical, dental and vision insurance

*        Flexible spending accounts (FSAs)

*        Free wellness programs

*        Paid time off (PTO)

*        Retirement plans, including matching employer contributions

*        Continuing education and career development opportunities

*        Life insurance and short/long term disability programs


About New Mexico

New Mexico’s unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich life> 

Cities in New Mexico are continually ranked among the nation’s best places to work and live by Forbes magazine, Kiplinger’s Personal Finance, and other corporate and government relocation managers like Worldwide ERC.


New Mexico offers endless recreational opportunities to explore, and enjoy an active life> 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law. Presbyterian Healthcare Services is a drug-free and tobacco-free employer with smoke free campuses.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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