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University Physicians, Inc

Job: Clinical Application Support Specialist

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Posted: 08/14/2017

Job Status: Full Time

Job Reference #: 16-0553

Job Type: IT - Computer Services & Support IT - Software/Development IT - ALL CATEGORIES

Keywords: information technology, technology, technical, system,

Jobing Description

Requisition #
16-0553

Title
Clinical Application Support Specialist

Date
12/2/2016

Employee Type
Full Time (40 hrs/wk)

Department
ANES - Administration

Location
UMMC - Medical Center

Description

Duties will include: providing comprehensive clinical system support for the AIMS system; serving as a point of contact for the AIMS application vendor and UMMS corporate information technology department when needed; helping develop customized user interfaces and application reporting through extensive clinical workflow observation and iterative user interviews and testing; displaying working knowledge of basic trouble shooting of PC’s and peripherals to support department needs including IT support in clinical work areas such as the UMMC OR; providing support to administrative leadership, clinicians and research team by writing queries to collect, validate, analyze and report the appropriate AIMS system data; and other duties as assigned.



Requirements
Qualified applicants will possess: Bachelor’s in Computer Science, Information Systems or related discipline; or combination of education and equivalent work experience; 3 or more years of IT work experience in DBMS support and/or analysis, software application development, or report writing using appropriate tools and platforms (e.g., SQL, Crystal Reports, etc); 1 or more years of work experience designing and creating complex database reports; 1 or more years of work experience supporting end user clinical applications; requires in-depth knowledge and proficiency in data extraction and reporting techniques and in the use of database and report-writing tools and platforms; ability to read, analyze, and interpret technical documents and code; knowledge of websites; HTML is a required language; ability to communicate effectively.



 

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