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Robert Half

Job: PC Technician

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Jobing Description

Description
Robert Half Technology is looking for a PC Technician with an aptitude for solving complex technical issues and an ability to clearly and concisely communicate with both technical and non-technical users. If you are a self-motivated problem solver and would enjoy working in a dynamic and positive environment, apply now! As the PC Technician, you will work in the Malta, New York, region. This role is a long term temporary opportunity.
Key responsibilities
- Provide computer hardware support for PCs, laptops, monitors, servers, and other IT equipment, including diagnoses, repairs, rebuilds, and refurbishments
- Assist with functionality testing and end user support
- Coordinate with the appropriate vendors to arrange repairs
- Manage and execute technology implementation projects
- Ensure sound electronic data records by adhering to company quality standards
- Handle all imaging and preparation tasks for new computers
- Take down, pack, transport and set up/install on site
- Communicate with ticket submitters effectively and on a regular basis
- Provide documentation of daily data communication transactions, issues and repairs made or installation activities
- Handle data transfers from PC to PC and troubleshoot software/hardware along with break/fix
- Manage inventory of equipment, including collaborating on potential purchases
- Dismantle, box and ship outdated equipment
- Install printers, troubleshoot and handle repairs
Requirements
- Plant maintenance experience
- PC desktop/workstations experience
- Knowledge of records maintenance
- Foundational knowledge in customer service
- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- CompTIA A+ certification obligatory
- 2+ years of experience with PC and Mac hardware and software, and an understanding of TCP/IP, DNS, DHCP, LAN, and WAN
- Great attention to detail
- Demonstrated flexibility to adapt to changes in procedures and job assignments
- Ability to multitask and communicate well with individuals of all backgrounds
- Skilled in network design and implementation strategies

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