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Tech & Apps Mgmt Spec. II

at ADP

Posted: 9/23/2019
Job Status: Full Time
Job Reference #: 180581
Keywords:

Job Description

SUMMARY:

Support Specialist will provide stellar customer service to the end user community at the Tech Cafe. Assists with troubleshooting and resolving all end user hardware and software issues. Works efficiently, effectively and within the company policies and guidelines.

 

RESPONSIBILITIES:

 

Essential duties and responsibilities:

  • Receive, configure and deploy laptops for new associates and provide training.
  • Provide end user support for hardware, software, mobile devices, peripherals, etc for the user community.
  • Provide PC replacements when needed.
  • Complete data restores from backup.
  • Follow departmental policies and procedures in order to meet service levels set for the team.

 

 

QUALIFICATIONS REQUIRED:

Education: Bachelor Degree or equivalent in education and experience required.
Experience: 2 -5 years

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!