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Senior Scrum Master - Digital

at CVS Health

Posted: 9/12/2019
Job Reference #: 1055258BR
Keywords: software

Job Description

Job Description
The Senior Scrum Master is a servant leader and coach for an Agile Scrum team, assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable. Our Scrum Master guides the team to self-organization.
The Scrum Master removes impediments (by finding the right personnel to remove the impediment), helps manage risk, and drive relentless improvement.
The Scrum Master’s responsibilities include managing team ceremonies and processes, assisting the team in achieving their commitments by building a trusting and safe environment where problems can be raised, with an emphasis on problem-solving.
The Scrum Master facilitates discussion, decision making, and conflict resolution as well as assisting with internal and external communication, improving transparency, and radiating information.
Our Scrum Masters will support teams that cover consumer-facing software development.

1. Assists the team’s progress in achieving their commitments through strong issue, risk and dependency management. Collaborates with partners external to the team, including vendor partners and other Scrum teams for delivering, resolving prioritization, conflicts and synchronization.
2. Coaches the team in Lean-Agile practices, creating an environment of mutual influence by guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Identifies and directs the implementation of process improvements that significantly impact quality.
3. Partners with Product Management, Engineering, and User Experience experts as a member of team leadership, to achieve results in delivery of key features needed in both development releases as well as product enhancement features.
4. Host Scrum team ceremonies such as backlog refinement, stand-ups, planning meetings, and retrospectives.
5. Manage and maintain team-level dashboard reporting to track execution for the team and stakeholder leadership.
6. Manage budget and spend through forecasting, team allocations and monitoring.

Required Qualifications
7+ years of relevant work experience with consumer-facing digital products including:

-Strong servant leadership skills, situational awareness, conflict resolution, continuous improvement, mentoring, empowerment, and increasing transparency.

-Experience with large scale development environment.

7+ years of experience using Agile best practices, i.e., burn-down charts, retrospective formats, defect management, user stories, ATDD, TDD, CI/CD, automated testing, etc.

1+ years experience with other Agile approaches: i.e., XP, Kanban, FDD, Scaled Agile Framework (SAFe), etc.

1+ years experience using project management and collaboration tools such as JIRA, CA Rally, Confluence/SharePoint, etc.

1+ years experience and advanced understanding of resource allocations, forecasting, and budgeting.

Preferred Qualifications
Strong analytical, oral and written communication, presentation skills.

Technical aptitude to support program’s use of work management and collaboration tools.

The experience in applying a wide variety of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: various burn-down technologies, many Retrospective formats, handling bugs, etc.).

Excellent communication and mentoring skills.

Collaborative style, with the ability to establish working relationships across the senior management team, business units, as well as with external advisors and constituents

Education
Bachelor Degree or equivalent work experience required.

Scrum Master Certification; SAFe Scrum Master (SSM) certification, preferred.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

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