Gila River Indian Community

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COMPUTER TECHNICIAN

at Gila River Indian Community

Posted: 9/9/2019
Job Reference #: 19496-1

Job Description

lit-Q3.
EMPLOYMENT OPPORTUNITIES

Job Title: Computer Technician

Closing Date: 09/19/2019
DEADLINE: Attach any required documents, i. e., Transcripts, Certificates, diploma and Motor Vehicle
Record, to your online application by midnight on the closing date. Late Applications or documents will not
be considered
Job Number: 19-496
Job Type: Regular Full-Time
Department: Management Information Systems

City: Sacaton, AZLocations: 35 N. Sacaton Road
Area of Interest: Information Systems
Salary Type: Base Pay
Salary/ Hourly Rate: $20.
01 Hourly
Tribal Driving Permit Required: Yes

DISTINGUISHING FEATURES OF THE CLASS:
The Computer Technician will assist the computer support team in resolving and tracking microcomputer
hardware and connectivity problems and resolve problems by using on-site troubleshooting techniques or
telephone support.

ESSENTIAL FUNCTIONS:
o Responsible to troubleshoot microcomputer problems; install, con?gure and test computer hardware.
0 Assist in monitoring help desk calls.
0 Document problem calls by maintaining a database of hardware and software problems/solutions using a
problem call tracking software.Maintain, troubleshoot, install and upgrade computer hardware, software and peripheral devices.Assist end-users with support of features of the Microsoft of?ce suite.Provide preventative maintenance on computer hardware and local peripherals.Perform other related duties as assigned.REQUIRED KNOWLEDGE, SKILL AND ABILITY:0 Knowledge of computer and network operating systems (DOS, Windows, NetWare, Windows 98, Windows
7.Working knowledge of computer hardware and software.Knowledge of customer service methods and techniques.Ability to resolve computer related problems over the phone.Ability to assess computer support needs, and implement effective solutions.Ability to document computer problems and solutions.Skill in use of system utility software in a networked environment of various computer types.Ability to work well and interrelate in a team environment.Ability to effectively communicate complex technical and non-technical information to various audiences.
0 Ability to establish and maintain effective working relationships with other employees, Community Officials
and the general public.
0 Ability to perform all physical requirements of the position; agree to maintain a Drug-free workplace.REQUIRED EDUCATION/EXPERIENCE:
High School diploma or GED and a minimum of three (3) years experience with computer systems maintenance,
hardware, applications and problem resolution in a support role.

ADDITIONAL REQUIREMENTS:

Required to pass a background check.Required to obtain a Tribal Driving permit. Valid state driver’s license with a current proof of driving record for
the past 39 months will be required to qualify for a tribal driving permit. Proof of driving record must be
submitted with application and must not be more than 60 days old from the date of submission of the
application.Non-Supervisory Hourly Position
Reports to Director or designee

BENEFITS INFORMATION:


- Medical - EPO or FPO Self-Funded Plan utilizing Blue Cross Blue Shield of Arizona Network

- Prescription Program

- Dental - Plan is provided through CIGNA with no deductible for preventive services or $50 (individual)/ $150
(family) deductible for basic and major services

- Vision - plan benefits are provided through SightCare of Arizona and carry a $10 co-pay for exams, zero co-
pay

- Life and AD&D - We offer voluntary or supplemental life insurance for Employee & Dependents through
METLIFE Group Insurance. GRIC pays the full cost for your Basic Life and AD&D.Other Voluntary Benefits -

- Flexible Spending Account (FSA)
° Short Term Disability

- Long Term Disability

- Employee Assistance Program

- 12 Paid Holidays

- Vacation Leave

- Sick Leave

Preference in filling vacancies is given to quali?ed Indian candidates in accordance with the Indian Preference
Act (Title 25, US. Code, Section 472 and 473). The Gila River Indian Community is also committed to achieving
the full and equal opportunity without discrimination because of Race, Religion, Color, Sex, National Origin,
Politics, Marital Status, Physical Handicap, Age or Sexual Orientation. In other than the above, the Gila River
Indian Community is an Equal Opportunity Employer.If you are claiming Preference in one or more of the following categories please attach a copy of the
required documentation to the completed Employment Application.Preference for Community Members (with proof of enrollment)Preference for Native Americans (must meet membership requirement of a federally recognized Tribe.)
Preference point for Spouse of Community Member (with proof of spouse enrollment)Preference point for Veteran (must meet statutory requirements)

HUMAN RESOURCES WILL NOT MAKE COPIES OF APPLICATIONS OR DOCUMENTS BEING
SUBMITTED.

Visit our GRIC website and apply online:

www.gilariver.
0rg

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!