Harris Health System

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Computer &Telecom Support Technician I

at Harris Health System

Posted: 6/19/2020
Job Status: Full Time
Job Reference #: 151043

Job Description

About Us

Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs:

• Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women

• Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR

• Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.

Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

Job Profile

The Computer and Telecom Support Technician I responds to computer support requests and manages assigned tasks. Tasks and requests involve computer and telephony setup | configuration, hardware | software trouble shooting, and following inventory procedures. The IT Computer and Telecom Support Tech I is required to work with the entire IT department as well as assist the Computer and Telecom Support team administer desktop management, computer updates and system monitoring.


  • High School diploma or GED required.
  • Microsoft Certified Desktop Support Technician and Fundamental IP-PBX training preferred.
  • Must obtain ITIL certification within 6 months of employment.


  • Analytical
  • Must be organized and demonstrate proficiency in Windows Operating Systems, Office Applications, and comfortable learning new technology skills as required.
  • Some late nights and weekends required for system upgrades and special projects.
Benefits and EEOC

Community employees’ benefits are provided by Harris Health. These benefits are designed to provide you with flexibility and choices in meeting your specific needs.

Community is an Equal Opportunity Employer.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!