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Lead-Splunk Engineer (Remote/Flexible US locations)

at HCareers

Posted: 11/16/2020
Job Reference #: 9447_1529092

Job Description

From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton's Global Technology team is building the hospitality experience of the future - for our guests, owners and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.

What will I be doing?
As a Lead Splunk Engineer, you will develop, maintain, and enhance Hilton's enterprise logging and security information and event management (SIEM) services, which are built on Splunk. You will craft and implement integrated data feeds into an enterprise Splunk environment, in support of cybersecurity and the operational and data science analytics. You are proactive and are a problem solver and troubleshooter at heart, you are intellectually curious with exposure to numerous technologies.

More specifically, you will:

    -Manage a Logging-as-a-Service solution and related hardware infrastructure, lead all aspects of production support, design the logging (i.e., Splunk) system to meet growth, while maintaining a balance between performance, stability, and agility.
    -Develop sophisticated scripts to manipulate multiple data repositories to support analyst requirements.
    -Build sophisticated detection and alerting logic, as well as log source onboarding for our SplunkCloud deployment. Ingest sources include: Networking (Load-Balances, IPS, Firewalls), Operating Systems (Linux, Windows, UNIX), APIs, security tools, infrastructure, and applications.
    -Build and optimize Big Data correlations, using Splunk search language (SPL).
    -Optimize and Tune logging source streams.
    -Provide mentorship and support for our co-managed Enterprise Security search environment.
    -Maintain and enhance the role-based access control models that carry out privilege access for users and data.
    -Work directly with Splunk teams to gather functional requirements, develop solutions that meet or exceed the requirements, and support the system.
    -Demonstrate knowledge on a number of security technologies to operate and maintain the Splunk log management infrastructure.
    -Develop sophisticated reports to meet the requirements of key partners and scalable security management tools and processes.
    -Lead workflows and common practices (e.g., communications) involved in delivering a change or upgrade.

Direct Reports: You will mentor and supervise contractors and consultants based on demand and project needs.What are we looking for?
We are looking for a dynamic, creative leader who is passionate about serving others. Success in this role will demonstrate itself through the following attributes and skills:

    -Technical expertise with Exceptional attention to detail and aptitude for understanding our overall technology environment and security tools. Demonstrated understanding of the technical implementation details required to support and lead our security tools
    -Proactive attitude. Operates autonomously with minimal direction. Possesses personal pride and commitment to quality
    -Effective and creative problem-solving skills while maintaining a high level of flexibility, professionalism, and integrity
    -Experience managing vendor relationships, including vendor Technical Account Managers to address Hilton needs and resolve support issues
    -Effective partnership across technology engineering teams, including communication of requirements, quality assurance/risk management practices, and deployment validation
    -Knowledge in base concepts across all layers of the OSI, with solid understanding of base technology services (e.g., DNS, DHCP, TCP/IP)
    -Knowledge of different enterprise logging methods (e.g., agent based, syslog, HEC), with a focus on security event logging

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

    -Education: High School Diploma/GED
    -Seven (7) years of professional experience in Technology or related field
    -Three (3) years of hands-on administrative experience with Splunk
    -Two (2) years of Splunk Enterprise Security experience
    -Experience creating and executing Splunk language (SPL) searches and commands. Experience building Splunk Dashboards to display time series and other views to diverse audiences.
    -Deep expertise in leading a complex Splunk Deployment Server environment. Experience with deploying Splunk Forwarders in a large multi OS enterprise environment.
    -Building Splunk apps that align to Common Information Model (CIM)
    -Experience with Splunk AppInspect and App certification process
    -Experience with using scripting languages to automate tasks and manipulate data in both Windows and Linux environments.
    -Experience with cloud service providers such as Amazon Web Services (AWS) and Microsoft Azure and their associated log collection methods; scripted, Kinesis Firehose, Event Hub, API, etc.
    -Experience with virtualization and container environments such as Kubernetes and Docker
    -Experience using Windows CLIs to perform basic functions such as directory traversal, view network configuration, force a restart and listing running processes
    -Experience with Linux administration

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

    -Education: Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
    -Nine (9) years of professional experience in Technology or related field
    -Five (5) years of hands-on administrative experience with Splunk
    -Four (4) years of Splunk Enterprise Security experience
    -Knowledge of hotel technologies such as PMS, in-room and point-of-sale / payments technologies.
    -Experience in assessing and identifying security and operational issues present in large-scale LAN, WAN, and cloud networks.
    -Technical knowledge and understanding of endpoint protection tools and techniques, including enterprise governance and control practices for solutions with >100K deployed agents.

What is it like working for Hilton?
Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


Application Instructions

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