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Senior Director Of Information Technology

at HCareers

Posted: 11/16/2020
Job Reference #: 9447_1412477
Keywords: manager

Job Description

Aloha! Four Seasons Resorts Lana'i is seeking a Senior Director of Information Technology.


The Senior Director of Information Technology delivers the Information Systems & Technology vision, strategy and execution over multiple locations with a common Ownership. This multi-unit technology manager will have a direct financial and operational benefit to each of the serviced ownership entities with a proven track record of managing a team and diverse vendors and systems across different businesses with different management. Each property has very specific and individual IT support requirements to support the individualized services and staff at each location. The successful Senior Director of IT shall have strong skills and experience across five core competencies:

    - Business Acumen : A relationship manager with strong communication skills and the ability to innovate, influence and lead Hotel and Residential management as well the Property Owner groups through complicated IT projects, planning and decisions.
    - Financial Management : Ability to understand, communicate, analyze and manage financial matters related to IT such as budgeting, forecasting, procurement, negotiation and contracting. The Senior Director of IT is able to complete business cases for projects with a technology component and provide return on investment and cost avoidance analysis for ownership to review.
    - Security & Compliance : Leads multi-unit Operations to ensure privacy and PCI regulatory, legislative and brand compliance
    - Technical Skills : Technical leadership and skills with the ability to coach, mentor, teach and grow technical skills to Property IT professionals.
    - Talent Development : Leading a team of local IT resources requires strong mentorship and development skills. Performing as a designated trainer for other regional properties to assist the Area Directors in onboarding new talent.
Preferred Qualifications and Skills:

    - University or College degree - major in IT or Hospitality Management
    - 7 years of experience in Hotel Information Technology
    - Minimum ten years of experience as Hotel Director of IT managing a team
    -Desirable Microsoft or Cisco Certifications, strong network-building and trouble-shooting skills, including Microsoft Operating Systems, MAC Operating Systems and applications
    - Project Management and knowledge of hospitality applications, PMS, HSIA, POS are assets.

    -Highest level of integrity and transparency
    -Strong written and verbal communication skills to prepare and deliver reports, projects, effective presentations and facilitate meetings
    -Strong problem-solving, decision-making, conflict-resolution and strategic-thinking skills
    -Reasonable cost analysis, cost management and budgeting skills
    -Clear understanding of the purpose and reasons for internal controls
    -Understand and familiar with hotel quality standards and service standards
    -Promote a continuous learning environment that creates an atmosphere for professional development opportunities
    -Continuously seek to improve/develop the performance of others and continuously strive to improve his/her own performance Work in a safe, prudent and organized manner
Occasional travel is required for training, conferences and special events.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

On this pristine island, Four Seasons Resorts Lana'i provides a one-of-a-kind experience - presenting both ocean and highlands landscapes and balancing a sense of tranquility with an abundance of recreational activities. In our exquisite Resorts - frequently listed among the world's finest - Four Seasons combines the very best of Lana'i. Four Seasons Resorts Lana'i has been named Best Hotel in The USA by U.S. News & World Report, the global authority in rankings and consumer advice, in 2020 Best Hotels rankings. As an employee of the Four Seasons Resorts Lana'i, the opportunities are endless and so are the experiences!

Learn more about what it's like to work at Four Seasons Resorts Lana'i, visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Learn more about what it is like to work at Four Seasons, visit us:






    -Competitive Salary & Wages
    -Competitive Benefits
    -Paid Time Off and Holiday Pay
    -Excellent Training and Development opportunities
    -Complimentary Accommodation at other Four Seasons Hotels and Resorts
    -Complimentary Dry Cleaning for Employee Uniforms
    -Complimentary Employee Meals
    -Employee Recognition Programs
We look forward to receiving your application, mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!