Tucson Medical Center

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EPIC Business Systems Analyst Senior - EpicCare Ambulatory

at Tucson Medical Center

Posted: 8/7/2019
Job Status: Full Time
Job Reference #: 19502

Job Description

EPIC Business Systems Analyst Senior - EpicCare Ambulatory
Job CategoryInformation Technology
ScheduleFull time
Shift1 - Day Shift


Looking for an experienced EpicCare Ambulatory Senior Analyst to join our team! The ideal candidate would provide advanced application design, build , implementation and support for the EPIC Ambulatory application, and other associated applications. The EpicCare Ambulatory Senior Analyst will support the day to day use of Epic for Ambulatory Clinic Customers and Affiliates. The Senior Analyst will assist with system design, identify areas for improvement, provide end-user support, validate workflows and configurations for Epic Ambulatory. The EpicCare Ambulatory Senior Analyst will maintain data quality, participate in testing and end user training, troubleshoot problems and assist by answering configuration related questions for internal and external customers. The Senior Analyst will  lead  and facilitate design sessions with other EpicCare Ambulatory Analysts to achieve optimizations, standards, and improvements in both clinical application and other associated applications.  The EpicCare Ambulatory Senior Analyst will help influence the design and implementation of existing and new processes, identify and development standard work to promote consistency, quality and stability across our clinical build and department.  The EpicCare Ambulatory Senior Analyst will exhibit a solid technical aptitude as well as strong business sense to understand the impact of changes across an organization.



Drives the design and implementation of new business processes and optimized system configuration.

Leads and facilitates design sessions to achieve improvements.

Understands the business strategy of a particular function/area and works with the team to define business requirements and assist in designing improved processes utilizing EPIC EMR.

Influences business leadership and management decisions and drives ownership and acceptance of change to the business.

Aligns work to departmental goals.

Systems Analysis:

Develops work plans for a variety of moderately complex EPIC systems issues based on system development life cycle methodology.  Analyzes and designs systems that meet user requirements, anticipate their needs, and conform to technical standards.  Assists in setting standards for and preparing requirement definitions, statements of work, programming specifications, and flow charts based on project scope.

Creates and communicates status reports in accordance with departmental standards.

Updates documentation consistently, following departmental policies and procedures.

Attends and participates in team, project and department meetings to increase awareness and information flow.

Meets with customers frequently and provide frequent written status updates to customers, team members, and department management.

Identifies solutions to complex business directives or implementation impediments.

Provides consultative services to customers and technologists as to the workflow processes and incorporation of technology solutions.

Develops clear, concise training materials and conducts customer educational sessions.

Executes comprehensive testing plans to verify critical business outputs and system integrity.

Writes SOWs that are complete and clearly understood, while appropriately setting customer expectations.

Documents and prioritizes issues with vendor; stays current with vendor trends, strategic plans and technology.

Schedules loading bundles and fixes with vendor, systems group and customers.

Examines techniques in use and determining appropriate changes to effect improvements, reduce costs and enhance internal operational business processes.

Maintains knowledge of expanding technical and business expertise and applies new skills and knowledge to TMC situations.

Adheres to TMC organizational and department-specific safety, confidentiality, values policies and standards.

Performs related duties as assigned.


EDUCATION:  Bachelor's degree (B. S.) from four-year college or university in accounting, finance, or computer analysis, or an equivalent combination of relevant education and experience.

EXPERIENCE: Three (3) to five (5) years of business systems analysis experience with EPIC, preferably in an acute care setting. 

LICENSURE OR CERTIFICATION: Recommend clinicians, including RN’s, maintain current state licensure, preferred. Will be required to certify on one or more EPIC applications and maintain certification.


  • Thorough knowledge of information systems, business operations, requirements analysis, and assigned core application(s).

  • Skill in assessing needs and determining through documentation what the best approach might be.

  • Skill at problem definition and data collection by establishing facts, drawing valid conclusions.

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

  • Ability to prepare detailed written reports, business correspondence, and procedure manuals.

  • Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders and the general public.

  • Ability to calculate figures and compute rate, ratio, and percent and to draw and interpret bar graphs; ability to apply basic algebraic concepts.  

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!