Lovelace Respiratory Research Institute

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Information Technology Manager

at Lovelace Respiratory Research Institute

Posted: 10/23/2019
Job Reference #: 1157
Keywords: technology, computer

Job Description

  • Job ID2019-1157
    Category
    Information Technology
    Location : Location
    US-NM-Albuquerque
    Type
    Full-time
    Company/Division
    Lovelace Respiratory Research Institute (LRRI)
  • Overview

    Under limited direction the Manager of Information Technology will provide general oversight, leadership and support to the Information Technology Solutions department.

    The Manager of IT will be responsible for ensuring efficient daily operations of the IT function and will be responsible for Help Desk support services, programming functions, and all other associated daily duties. Will assist in the development of departmental policies to ensure consistency and efficiency; evaluate, review and install new technologies and systems; work with IT users to determine technology needs; and perform all other related duties and tasks as required or assigned.

    Will identify staffing needs and available expertise, provide leadership and mentoring to all department staff, be a part of the recruiting and selection process for departmental positions, and work with the Human Resources Department as needed on performance evaluations, training and development of staff.

    Preferred/Additional Qualifications

    Requires a bachelor’s degree in computer science, business information systems or a related field and 5 years of directly-related Information Technology experience; or an equivalent combination of education, training and/or experience from which comparable knowledge, skills and abilities have been attained. Also requires a minimum of 2 years of previous personnel management experience.

    The successful candidate must have previous experience working in a, complex organization with wide variety of IT systems and processes. Must have in depth knowledge of and experience with a broad variety of technologies, software and hardware systems including, but not limited to, Microsoft Windows Server and Microsoft Windows Workstation, Microsoft Windows operating systems, Linux, Microsoft .Net Programming, Microsoft SQL Server, Microsoft Office (including Word, Excel, PowerPoint, Access, SharePoint, and Outlook), understanding of server and workstation hardware, SCSI controllers, RAID controllers, VMware, ESX, vSphere, Windows Hyper-V, DNS, Active Directory, DHCP, storage area networks (SAN), database administration, and private/public cloud solutions. Should also have demonstrated experience working with information security management frameworks such as the National Institute of Standards and Technology (NIST) and Health Information Technology for Economic and Clinical Health Act (HITECH).

    Requires previous experience effectively leading a team in a fast-paced, deadline-driven environment and the ability to prioritize departmental functions and responsibilities to meet deadlines and goals.

    Must have superior professional-level written and verbal communication skills; a high degree of professionalism, diplomacy and discretion; excellent judgment, problem-solving and decision-making skills; and strong customer-service skills. Demonstrated ability in managing a wide variety of complex tasks and projects simultaneously while meeting multiple deadlines is required. The ability to maintain confidentiality and handle sensitive situations with solid judgment and discretion is critical, as well as the ability to perform duties independently.

    Relocation may be offered for this position

    Salary

    Salary is commensurate with experience.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!