Neighborhood House Association

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at Neighborhood House Association

Pay: $18.09/hour
Posted: 7/16/2020
Job Status: Full Time
Job Reference #: 37F3528254AF1EA7B36F8AA07A44C546
Keywords: computer

Job Description

Neighborhood House Association is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans). To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.

Eligible employees receive the following benefits:
Vacation 401K Retirement Plan Account (FSA)
Sick Leave Medical Life & Disability Insurance
Two (2) personal days Dental Supplemental Life & Voluntary Products
Four (4) days annual bereavement Flexible Spending Account Social Security
**Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week**

All regular appointees serve a six (6) month introductory period.

In accordance with the Immigration Reform and Control Act of 1986, Neighborhood House Association hires only U.S. citizens and others lawfully authorized to work in the U.S.

This Job Announcement is not an offer of employment. The provisions of this job announcement do not constitute an express or implied contract. Any of the provisions contained in this job announcement may be modified or revoked without notice. Any person who is hired may voluntarily leave their employment upon giving proper notice, and may be terminated by the Agency at any time and for any reason. Any oral or written statements to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee.

Please note that offers of employment are only valid if they are made by the Human Resources Department

All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, sexual orientation, gender identity, national origin, disability or veteranstatus.

Req. No.:RFP-04040
Starting Pay Range:$18.09-$18.09
Status/Hours:FT Non-Exempt
Location:Project Enable Clinic
Dept./Program:Project Enable

Basic Job Assignment:

286 Euclid Ave.
San Diego, CA 92114

Under general supervision of the Program Director of Mental Health, the Employment Support Specialist I (ESS I) offers rehabilitation counseling, case management and employment-related services to Project Enable clients affected by psychiatric disabilities and co-occurring disorders. This position exists to develop supported employment opportunities for adult clients affected by serious mental illness, including seeking out job sites, training, and placement opportunities. The position also offers rehabilitation counseling, coaching, case management and job placement services to participants, and performs related duties as assigned.

Employment Requirements:

Knowledge of:

  • The general needs of a low income population as well as familiarity with available resources;

  • NHA Corporate and Administrative Policies and state and federal laws governing hiring practices;

  • The general needs and challenges of individuals affected by serious mental illness and co-occurring disorders;

  • Knowledge of successful career planning techniques and labor law;

  • Cultural and socio-economic issues relevant to providing appropriate rehabilitation and recovery services to special population groups, including Latino, African-American, and LGBTQ communities.

Ability to:

  • Display excellent social/interpersonal skills and writing ability;

  • Demonstrate cultural competency and cultural sensitivity routinely in every day work relationships;

  • Be well organized and self-directed;

  • Demonstrate proficiency with PC computer software;

  • Work effectively alone and in a team environment;

  • Set and keep deadlines;

  • Display commitment to and knowledge of program policy and procedure;

  • Utilize marketing/public relational skills.


The following are typical ways of obtaining the knowledge skills and abilities outlined above: A bachelor's degree in Vocational Rehabilitation Counseling, Social Work, or a related field. The Employment Support Specialist I must have at least one (1) year of experience in working with people with psychiatric disabilities, focusing on workforce development, business-to-business services, and customer care. Previous successful experience in job development, job coaching, job retention, and vocational rehabilitative counseling is preferred. Bilingual (English/Spanish) preferred.

Licenses, Certifications & Special Requirements:
The incumbent must have a valid California Driver’s License and reliable transportation, as this position requires regular local travel. TB test required upon hire and must be maintained every four (4) years.

Example of Major Functions:

The duties listed below are intended only as illustrations of various types of work that may be performed. The omission of specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

  • Provides employment counseling and other employability services to the participants;

  • Assists participants in analyzing and evaluating their employment assets and aptitudes;

  • Schedules and interviews participants to assess employability, and to identify gateways and barriers to employment to include: interests, skills, health, transportation, family and support groups, language, and communication skills, etc.;

  • Carries an average caseload of minimally 20 clients and has specific placement requirements per caseload;

  • Refers participants to appropriate employers, training and educational facilities, or other community resources and organizations;

  • Assists participants in formulating plans to achieve occupational goals;

  • Assists clients in developing and creating resumes that highlight their vocational skills and interests;

  • Assists clients in preparing for employment interviews and may accompany clients to interviews on occasion, if appropriate;

  • Mediates employer and client differences, if necessary;

  • Be familiar with Brief Coping Skill Strategies for use with clients in the field;

  • Develops and monitors work sites and makes appropriate work site placements;

  • Aids participants in developing good work habits;

  • Conducts group and individual presentations to explain the job placement program;

  • Seeks out and develops job placement opportunities and contacts prospective employers to determine needs and to explain placement;

  • Provides input on an ongoing basis to develop and improve program service and delivery;

  • Interfaces with Project Enable and external providers to ensure care coordination and service integration;

  • Maintains timely, accurate, and legible documentation using assigned forms and formats for each client and/or may be required to enter documentation in the program Electronic Health Record (EHR);

  • Retains records in accordance with contract and NHA Legal Department guidelines;

  • Becomes actively involved in community in areas related to rehabilitation and mental health;

  • Demonstrates involvement and commitment to client recovery program philosophies by:

    • Attending in-service training, staff meetings, and staff development programs;

    • Sharing knowledge gained through classes and experience with peers;

    • Seeking out supervision when unsure of a situation or process;

    • Participating in self-evaluation process and reaching vocational goals;

    • Participating in quality assurance programs, as assigned;

  • Keeps current by reading memos, directives, meeting minutes, and revised policies and procedures as posted;

  • Provides input regarding policy and procedure design, revision, and deletion;

  • Follows administrative chain of command;

  • Demonstrates adequate care and responsibility for equipment and supplies;

  • Complies with all NHA program rules, policies and procedures including HIPPA standards;

  • Participates in the Injury and Illness Prevention Program and follows guidelines that promote workplace safety;

  • Other duties as assigned by supervisor.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!