Presbyterian Healthcare Services

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BUSINESS SYSTEM ANALYST-INTERMEDIATE - FLUENT TSO HEALTHPLAN INFRA SV

at Presbyterian Healthcare Services

Posted: 11/15/2019
Job Reference #: 11767
Keywords: technology, system

Job Description

  • Position TypeFull-Time
    Requisition ID
    2019-11767
    Category
    Information Technology
    Location : Location
    US-NM-Albuquerque
  • Overview


    Job Description
    Type of Opportunity: Full Time
    FTE: 1.000000
    Exempt: Yes
    Work Schedule: Days

    Summary:
    Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documentation of requirements, and revising existing system logic difficulties as necessary. Competent to work at the highest level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment

    Responsibilities


    Responsibilities:
    Acts as supporting liaison between the application team and the user community, responsible for facilitating communications, coordinating system enhancements, and providing production support.

    Works with user community to define business requirements in sufficient detail that systems configuration, development/enhancement, and/or operations activities can be pursued.

    Works with user community to define business use cases in sufficient detail that subsequent quality assurance efforts can guarantee system changes/enhancements satisfy the business requirements..

    Works with internal quality assurance efforts to verify functional system behavior.

    Works with the user community to coordinate quality assurance and acceptance testing efforts to verify functional system behavior.

    Works with other staff to educate/train members of the user community in proper and effective use of the application system.

    Provides implementation support for software components of moderate to high complexity

    Provides production support for software components of moderate to high complexity

    Qualifications


    Other information:
    Bachelor s degree in related technical/business area plus 2 years of IT or business experience. 6 years of additional experience can be substituted in lieu of degree. Detailed knowledge of Systems Analysis with focus on customer requirements and concepts of the software development lifecycle

    Education:
    Essential:
    * Bachelor Degree

    Education specialization:
    Essential:
    * Information Technology

    Competencies and skills:
    Nonessential:
    * SKILL-Ability to effectively interact with customers to understand their needs and explain data
    * SKILL-Microsoft Office
    * SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
    * SKILL-Written communication

    Benefits


    Benefits
    Benefits are effective day-one (for .45 FTE and above) and include:

    • Competitive salaries
    • Full medical, dental and vision insurance
    • Flexible spending accounts (FSAs)
    • Free wellness programs
    • Paid time off (PTO)
    • Retirement plans, including matching employer contributions
    • Continuing education and career development opportunities
    • Life insurance and short/long term disability programs

    About Us
    Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.

    Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.

    We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

    About New Mexico
    New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.

    Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.

    New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

    AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!