Presbyterian Healthcare Services

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at Presbyterian Healthcare Services

Posted: 8/1/2020
Job Reference #: 15903
Keywords: technology, system

Job Description

Requisition ID
Information Technology
Default: Location : City
Location : Name
Rev Hugh Cooper Admin Center
Default: Location : State/Province (Full Name)
New Mexico


Job Description
Type of Opportunity: Full Time
FTE: 1.000000
Exempt: Yes
Work Schedule: Weekday Schedule Monday-Friday

Drives consultative value creation at PHS by applying expertise in the integration of one of the following key business areas; clinical, revenue-cycle and enterprise business applications. Functions as the IT functional expert in assigned areas to provide consultative support to IT application leaders in the assigned areas .Works closely with IT application leaders to identify and facilitate the achievement of key measurable outcomes that achieve strategic value. Will be responsible for developing functional requirements, ROI analysis, RFP process and overall selection of solutions to solve business problems. Will perform independent research of subject matter areas, to provide insight into possible value creation opportunities with the use of technology. Understands business goals, priorities and strategies and collaborates with Technical Architecture & Service Level Management to develop technology based solutions aligned to run-the-business, grow-the-business and transform-the-business that meet business.. Provides highly-valued strategic consulting level support and guidance and acts as a trusted advisor and key contact for IT and business executives


Articulates business value and strategy for the purpose of coordinating with the PHS enterprise strategy around clinical service lines, primary care, revenue cycle improvements and health plan growth and operations, to ensure that technology is fully leveraged to achieve operational and service excellence.

Research how external provider and payer organizations are using clinical and care management and revenue cycle to achieve and exceed industry best practices in key performance metrics applications.

Work closely with IT application VPs and directors to build out the application portfolio and roadmap to support clinical applications, revenue cycle applications, enterprise applications, care management and claims processing.

Analyze projects in the application and technology portfolio to identify specific measurable outcomes expected of each project in the portfolio, work closely with business leaders to validate these measurable outcomes and ensure that processes are in place to measure outcomes.

Review existing application and technology portfolio to determine if redundant solutions can be eliminated to improve quality and efficiency while reducing total cost of ownership. Work closely with application leaders in a consultative manner to improve the consultative value of application offerings.

Support PMO efforts to manage and mitigate risk, create communication plans, propose and validate implementation strategies and help to validate scope.

Responsible for executing the ITIL Demand Management process by identifying and anlyzing patterns of business activity (PBA). Ensure services are designed to meet patterns of business activity and targeted business outcomes. Anticipate and manage demand exceeding capacity. Provide future business capacity planning information to the Capacity Management process Manager.

Will round in assigned business areas are integrate with operations to better understand value creation and business relationship management opportunities for using technology.


Other information:
Core Experience and qualifications and skills.
Requires Bachelors degree in ITor business related field
Masters degree or doctorate preferred.
8 years of IT and/or Business experience with at least 4 in a consultative role.

Project management experience.
Experience developing and presenting formal business plans and/or business proposals

Excellent presentation and communication skills needed.
Financial acumen around ROI and NPV analysis.
Domain Specific Experience

Enterprise Business Applications 8 years IT and/or Busniess experience with the following:
*Enterprise Resource Planning Systems
*Office365 (Email, Sharepoint, Skype, etc.,.)
*Contact Center (Genesys, workforce mgt, IVR, contact center technologies)
*Governance, Risk and Compliance (GRC) platforms

Health Plan 8 years IT and/or Business/Health Plan Payer experience with the following:
*Claims processing and eligibility application
*Portal and web application
*Financial systems
*Care Management

Clinical Epic - 8 years IT and/or Business experience with the following:

*Epic & EMR experience
*Epic Ambulatory & Inpatient
*Experience working with applicable applications like cardiology, radiology & imaging
*Population health data strategy experience

* Bachelor Degree


Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries
  • Full medical, dental and vision insurance
  • Flexible spending accounts (FSAs)
  • Free wellness programs
  • Paid time off (PTO)
  • Retirement plans, including matching employer contributions
  • Continuing education and career development opportunities
  • Life insurance and short/long term disability programs

About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.

Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.

Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.

New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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Application Instructions

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