Presbyterian Healthcare Services

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SYSTEM APPLICATION ADMINISTRATOR-SENIOR

at Presbyterian Healthcare Services

Posted: 9/18/2020
Job Reference #: 8261
Keywords: system

Job Description

Requisition ID
2019-8261
Category
Information Technology
Default: Location : City
Albuquerque
Location : Name
Rev Hugh Cooper Admin Center
Default: Location : State/Province (Full Name)
New Mexico

Overview


Job Description
Type of Opportunity: Full Time
FTE: 1.000000
Exempt: Yes
Work Schedule: Weekday Schedule Monday-Friday

Summary:
Under general direction, maintains integrity of the application and associated system environment. Performs application upgrades including planning and scheduling, testing, and coordination. . Coordinates disk space planning and management. Maintains growth statistics, space forecasts, tape libraries, and software and hardware inventory. Monitors and maintains continuity with system software licensing and maintenance agreements. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Provides recommendations regarding hardware and system software planning and budgeting. Maintains production change control schedule and participates in change control. Schedules application installations and upgrades and maintains them in accordance with established IT policies and procedures. Implements application enhancements that will improve the reliability and performance of the system. Assigns personnel to various projects, directs their activities, and evaluates their work

Responsibilities

Installs and upgrades system software and related tools/utilities

Plans and manages system resource needs

Controls and monitors user access to system

Designs and administers system backup and recovery processes

Designs and administers system configurations

Support system operations

Monitors and optimizes system performance

Modify system configuration/components, as needed, to address performance Issues

Support application development activities, as needed.

Qualifications

Bachelor s degree in related technical/business area plus 4 years of IT or business experience. 6 years of additional experience can be substituted in lieu of degree. Advanced understanding of PC fundamentals and experience with MS-DOS, MS-Windows, and PC office automation products

Education:
Essential:
* Bachelor Degree

Additional Information:

This position is focused on the ongoing administration and enhancement of the Tableau Environment. Additionally, it is focused on operational aspects of Customer Relationship Management between the Enterprise Data Warehouse and the Tableau user community in Presbyterian Healthcare Services. The incumbent will be responsible for/provide support for…

  • Assist in Requirements Gathering
  • Tableau Security, Site/Project Organization, etc. Design
  • Tableau Security, Site/Project Organization, etc. Development
  • Support/Assist in Acceptance Testing
  • Implementation Support
  • On-going Production Support

A working knowledge of Health Care Analytics, Reporting and Data Warehousing is needed. The primary tool is Tableau Server with a separate Developer Community. Data sources are varied and include text files in a variety of formats, as well as direct connections to databases running on Oracle and SQL Server.


Competencies and skills:
Nonessential:
* SKILL-Ability to effectively interact with customers to understand their needs and explain data
* SKILL-Microsoft Office
* SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
* SKILL-Written communication

Benefits


Benefits
Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries
  • Full medical, dental and vision insurance
  • Flexible spending accounts (FSAs)
  • Free wellness programs
  • Paid time off (PTO)
  • Retirement plans, including matching employer contributions
  • Continuing education and career development opportunities
  • Life insurance and short/long term disability programs

About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.

Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.

Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.

New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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