Robert Half

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Help Desk

at Robert Half

Pay: $17.04 to $20.09/hour
$17.04 - $20.09 / Hourly
Posted: 10/2/2019
Job Status: Contract/Temporary
Job Reference #: 00220-9502218366

Job Description


Our client is seeking a Help Desk Technical Support technician.
The Technical Support Technician duties and responsibilities: include the following. Other duties may be assigned.

Provide Help Desk Level 1 technical support for a wide variety of hardware and software remotely and on site at client facilities.
This may include but not limited to:
Active Directory moves, adds and changes;
OS installation and troubleshooting;
Software installation and troubleshooting;
Installation of PC’s, Printers, etc;
Basic email troubleshooting;
Basic network troubleshooting;
Virus/Spyware cleaning-
Monitor and respond to alerts through our client monitoring systems;
Monitor and respond to requests through our ticketing system;
Communicate with co-workers and management on ticket issues;
Communicate with customers as required, informing them of progress, changes, or outages;

Please submit your resume to today.


The successful Help Desk Level 1 Technical Support Technician will have:

Minimum of two (2+) years in a corporate IT or managed services environment
Experience working with a helpdesk ticketing system
Relevant certification: e.g., Microsoft MCP, CompTIA A+ or Network+

A strong working knowledge of Microsoft Operating Systems and Office Suite
Knowledge of network troubleshooting, Active Directory, and Email
Must be able to lift 40lbs
Must have own transportation
Must be able to pass a criminal background check and drug test

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!