Sandhills Publishing

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IT Support Specialist

at Sandhills Publishing

Posted: 11/26/2020
Job Status: Full Time
Job Reference #: C1251E77E16156AE56A85B5948DF9274
Keywords: computer, technical

Job Description

IT Support Specialist

The IT Support Specialist provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. As the face of IT for all users in the company, this role requires a persistent and dependable work ethic with strong customer service skills.

This is a position in a highly collaborative environment working with other skilled professionals. The role offers competitive pay and vast opportunities for growth within the organization.

Responsibilities
* Provide helpdesk support and resolve problems for end users.
* Monitor and respond quickly to requests received through our internal task order system.
* Responsible for the maintenance and operations of computer systems and networks.
* Responsible for Microsoft Dynamics CRM and Microsoft Exchange site maintenance and operations
* Assume other duties as assigned.

Skills/Knowledge/Abilities Preferred
* Desire to support local users in a helpdesk role; experience preferred, but training is provided.
* Self-motivated individual who enjoys working in a fast-paced, ever-changing environment.
* Ability to perform effectively in a team-oriented environment.
* Ability to quickly learn new technologies and business functions.
* Strong analytical skills to determine effective approaches to business solutions.
* Organization and problem-solving skills.

Position currently available in:
  • Lincoln, Nebraska, USA

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!