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CCIE Network Engineering Architect -- Nationwide / Remote


Posted: 8/27/2019
Job Reference #: 02G07
Keywords: architecture

Job Description

TTEC is seeking a Network EngineeringArchitect to join our Digital Technology Solutions team.   This is a remote, telecommute role locatedin the US.


Why choose TTEC to enhance and broaden your career?  We are just as passionate about providingideal solutions to solving our client's business problems by driving customerexperience outcomes with our enhanced technical capabilities, as you are.  Whether you're the Engineer, Architect,Account Manager, Practice Leader or Sales Executive we need your talent to helpus in our exciting journey to success! 


What you'll be doing: 

The ideal candidate will leverage their design, architecture,implementation, support and administration experience to improve and expand ourcloud based solution.   This is anexcellent career opportunity for individuals with a network focusedarchitecture background who would like to step into collaboration solutions ina hosted environment.

Whatyou'll bring to us:


  • Design and implement advanced service provider network solution tosupport customer segmentation on a virtualized cloud platform.

  • Work with storage and virtualization team to ensure the underlyingnetwork can support future growth and security.

  • Maintain existing platform and mentor junior resources.

  • Train support resources for day 2 support and operations

  • Owns the process to establish network connectivity with newcustomers using a variety of network connectivity methods.

  • Provides technical knowledge and problem-solving skills to supportcomplex network issues

  • Communicate effectively with large enterprise customers and smallbusinesses.

  • Interact with Security and Compliance teams to ensure solutionconforms to corporate standards and security best practices.


What skills you'll need:

  • 10 years experience in network design, implementation support,and security of complex LAN/WAN environments carrying VoIP and data.

  • 3 to 5 years carrier network architecture experience.

  • Advanced troubleshooting and support experience of network solutionsthat include:  Cisco Nexus and Catalystswitches, Cisco UCS Servers, Cisco ASA 5500 Series, VMware, EMC Storageplatform, multiple network carriers, and Voice Over IP.

  • Experience with Cisco Nexus switches and UCS infrastructure

  • Experience with QOS and network virtualization

  • BS in CS, preferred

  • CCIE Routing & Switching or CCIE Service Providerpreferred but not required



Who WeAre:


TTEC is a pioneer in customer experience, engagement and growthsolutions. Our 40,000 employees serve customers in more than 80 countries and50 languages across social, mobile, and digital channels.   Weutilize a holistic approach, applying solutions from our four customerexperience segments-Consulting, Technology, Care and Growth-to help companiesprovide an amazing experience to their customers, inspire customer loyalty, andgrow their business. Our employees live by a set of customer-focused values thatguide relationships with clients, their customers and each other.

Our Customer Technology Services segment drives customer experienceoutcomes to small, medium and enterprise clients by providing best in classCloud and Premise Contact Center and Unified Communications Solutions, and CRM,Multi-channel, Omni-channel and WFO Services. 


WhatWe Offer:

  • Variableincentive bonus plan, 401K company match, tuition reimbursement

  • Globalcareer mobility, employee recognition programs, professional development

  • Stateof the art technology which allows for seamless global connectivity

  • Richwellness program and health incentives


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!