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Principal Systems Engineer-- Telecommute / Remote, Relocate to Austin


Posted: 10/9/2019
Job Reference #: 02G9N

Job Description

TTEC is seeking a Principal System Administrator to join our TTECDigital Solutions team.  

Why choose TTEC toenhance and broaden your career?  We arejust as passionate about providing ideal solutions to solving our client'sbusiness problems by driving customer experience outcomes with our enhancedtechnical capabilities, as you are. Whether you're the Engineer, Architect, Account Manager, Practice Leaderor Sales Executive we need your talent to help us in our exciting journey tosuccess! 

What you'll be doing: 

As part of our CloudInfrastructure Engineering team, you will work with our Hosted CollaborationSolutions division supporting Cloud based enterpriseenvironments and will have exposure to virtualization software, SANinfrastructure, and datacenter networking. 

What you'll bring to us:

  • Daily tasks include advanced server staging, AD configuration, and deployment of VM instances
  • Shared responsibility and daily operational design and deployment of entire server environment
  • Enterprise patch management and enterprise server management 
  • Working with a team to help maintain thevSphere infrastructure within global data centers in support of Cisco's hostedcloud solution service offering for our enterprise clients. 

  • Will work with a team to help support CiscoUCS B series blade server chassis

  • Responsible for producing high qualitydeliverables in a timely fashion.

  • Work with vendors / cross team engineeringgroup/s to provide solutions to complex issues. 

  • Ability to work flexible hours including oncall and after hours work for scheduled and unscheduled maintenance.


What skillsyou'll need:

  • 6 years enterprise level administration and troubleshooting experience with Windows Server
  • 4 years' experience deploying, supporting,and administering VMware 5.0 in large virtual server infrastructureenvironments is a plus

  • Understanding and experience of networkingtechnologies including AD, DNS, WINS, and DHCP.

  • Knowledge of Cisco UCS B series blade serverchassis and Cisco UCS Manager 2.0 or later.

  • Experience with Cisco, HP or Intel serverhardware, firmware, BIOS, RAID, server backups and server security along withSAN including EMC, VNX, VNXe, VMAX, or Isilon is a plus

  • Must possess good problem solving andtroubleshooting skills in supporting enterprise level clients, logical andmethodical problem solving skills, and the ability to communicate and justifythe resolution process where necessary.

  • VCP, MCSA or MCSE certifications preferred butnot required


Who We Are:

TTEC is a pioneerin customer experience, engagement and growth solutions. Our 40,000 employeesserve customers in more than 80 countries and 50 languages across social,mobile, and digital channels.   We utilize a holistic approach,applying solutions from our four customer experience segments-Consulting,Technology, Care and Growth-to help companies provide an amazing experience totheir customers, inspire customer loyalty, and grow their business. Ouremployees live by a set of customer-focused values that guide relationshipswith clients, their customers and each other.

Our CustomerTechnology Services segment drives customer experience outcomes to small,medium and enterprise clients by providing best in class Cloud and PremiseContact Center and Unified Communications Solutions, and CRM, Multi-channel,Omni-channel and WFO Services. 

WhatWe Offer:

  • Variable incentive bonus plan, 401K company match,tuition reimbursement

  • Global career mobility, employee recognitionprograms, professional development

  • State of the art technology which allows forseamless global connectivity

  • Rich wellness program and health incentives


Lead Everyday

w Dothe Right Thing w Reachfor Amazing w Seek First to Understand w Actas One wLive life Passionately

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!