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Applications/Systems Support Analyst 5

at Wells Fargo

Posted: 6/25/2020
Job Reference #: 16586534
Keywords: technical

Job Description

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. 

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. 

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. 

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

This senior analyst position will provide technical solutions for the Consumer Lending Business Technology platform and help innovate processes and capabilities that will make the platform more resilient and efficient.  Successful team member will analyze and resolve complex issues in a high visibility distributed JAVA/J2EE and .NET based middleware platform.  The resource will actively interact with development and various technical partner teams, vendors, as well as internal and external business partners.  As a Senior resource on the Platform Management team, he/she will evaluate and recommend enhancements/changes to existing processes.   

Candidate must have strong application support experience and have an understanding of various middleware technologies.  Familiarity with various database, NAS, and network systems is also highly desired.  The ability to take initiative, problem solve, and lead high visibility fast-paced efforts (while effectively communicating to technical and senior leaders) is a must.  The candidate must have strong verbal and written communication skills and have the ability to multi-task and analyze complex issues in critical situations. As a senior resource within the team, this individual will mentor junior team members. The ability to work in a positive and collaborative manner, within a large virtual team setting, is crucial.  A proactive mindset (combined with a willingness to learn new processes and tools) is vital to this role.



Required Qualifications

  • 6+ years of systems support analysis experience
  • 1+ year of leadership experience in a production environment



Desired Qualifications

  • Experience supporting an enterprise-level environment
  • Ability to interact effectively at varying levels of the business and technical organizations; including management
  • Strong team or technical leadership experience
  • Excellent verbal, written, and interpersonal communication skills
  • 2+ years of Splunk experience
  • Knowledge and understanding of AppDynamics
  • 2+ years of experience with scripting languages such as Bash, PowerShell, Python, Shell, VBScript, or JavaScript
  • 2+ years of SQL experience
  • 2+ years of IDS experience



Other Desired Qualifications
  • 4+ years experience supporting Java application platforms (including Apache Tomcat, Apache HTTP, IBM Liberty/WAS, and other similar products)
  • Experience with monitoring tools to solve and prevent application issues  
  • Prior experience in Wells Fargo Consumer Lending Baning Technology organization (preferably WFEF and/or Channel Technologies)
  • Prior experience leading and managing Wells Fargo EACO calls/issues


Job Expectations

  • Ability to travel up to 10% of the time



Street Address

CT-Danbury: 83 Wooster Hts - Danbury, CT
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
AZ-Chandler: 2700 S Price Rd - Chandler, AZ



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!