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Operations Processor 2
at Wells Fargo
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.
Join the ATM/Debit Card Claims (ADCC) Team! ADCC has an opening in our Support Media Group. Functions will include handling Official Check mailbox reviewing requests pertaining to claims, unposted transactions (UPI) and Blank Invalids (Purged card report). Dealing with various general ledger accounts used for processing our claims and dispositioning all requests received.
Candidate will be processing various requests thru multiple general ledger accounts. Research is required for disposition of all entries clearing in amount/account/serial number and/or review of claims to determine how to process items according to procedures via various internal systems. Adding notes to the various systems to document action taken. Handle UPI/IBR (Unposted Transactions) Exceptions, Blank Invalid Exceptions, OD (Overdraft) Fraud reports that would include chargebacks to be processed via VISA. Would also assist in various other team functions as required such as R2’s (Return Mail), DCO (Debit Card Operations) Mailbox, DCO Manuals Claims Mailbox, ATM Photo mailbox & PPCS (Stop Payment) process. In addition, will include CEDARS workbaskets and CEDARS Stop Payment.
AZ-Chandler: 2800 S Price Rd - Chandler, AZ
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.